Effective Date: 21-08-2020
Last Updated: 21-08-2025
1. Introduction:
Welcome to Win-Viet Precision Mechanics Co., Ltd. ("we," "us," "our"). We are committed to protecting your privacy and the security of your personal information.
This Privacy Policy explains how we collect, use, share, protect, and process your personal information when you visit our website https://www.vn.win-viet.net, use our services (collectively, the "Services"), or interact with us through any channel.
By using our Services, you agree to the terms set forth in this Policy and our Terms of Service. If you do not agree, please do not use the Services.
2. Information We Collect
We collect personal information to provide and improve our Services. The types of information we collect include:
2.1. Information You Provide Directly:
Identity & Contact Information: Full name, email address, phone number, shipping address, billing address.
Account Information: Username, password, purchase history.
Payment Information: Credit/debit card information, e-wallet information (processed securely through a third-party payment gateway).
Communication Information: Content of communications when you contact customer service, participate in surveys, or promotions.
Profile Information: Interests, demographic information, feedback, and your configured preferences.
2.2. Information Collected Automatically:
When you access our Services, we may automatically collect the following information:
Log Data: IP address, browser type, browser version, the pages you visited, the time and date of your visit, and the time spent on those pages.
Device Information: Device type (computer, phone), operating system, unique device identifiers.
Usage and Cookie Data: Information about how you interact with our Services, the features you use, and the links you click. (See Section 5: Cookies and Tracking Technologies).
3. How We Use Your Information
We use your personal information for the following purposes:
To Provide and Operate the Services: Process orders, deliver products, manage accounts, and provide customer support.
To Personalize Your Experience: Recommend products, content, and offers tailored to your interests.
For Communication and Marketing: Send you updates, newsletters, marketing materials, and promotions (you may opt-out at any time).
For Analysis and Improvement: Analyze usage trends to improve the quality, features, and security of our Services.
For Security and Fraud Prevention: Protect your account, and detect and prevent fraudulent or policy-violating activities.
For Legal Compliance: Fulfill legal obligations, respond to requests from authorities, or resolve disputes.
4. Information Sharing and Disclosure
We do not sell your personal information. We only share your information in the following circumstances:
Service Providers: We share information with third-party partners who provide services on our behalf, such as payment processing, shipping, data analysis, email, and marketing services. These partners are only permitted to use the information to the extent necessary to perform services for us.
Legal Compliance: We may disclose your information if required by law or to protect the rights, property, and safety of our website users or the community.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
With Your Consent: We may share your information for other purposes with your explicit consent.
5. Cookies and Tracking Technologies
We use cookies and similar technologies (like pixels, web beacons) to collect information, improve user experience, and analyze performance.
5.1 What are cookies?
They are small text files stored on your device.
5.2 We use cookies for:
Essential Cookies: Necessary for the website's operation (e.g., shopping cart, login).
Performance Cookies: Collect anonymous data on how users interact with the website.
Functionality Cookies: Remember your choices (e.g., language, region) to personalize your experience.
Advertising Cookies: Help display more relevant ads to you on other platforms.
Your Choices: You can manage or delete cookies through your browser settings. However, disabling cookies may affect some features of the Services.
6. Your Rights
Depending on your jurisdiction, you have the following rights regarding your personal information:
Right to Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request to correct inaccurate or incomplete information.
Right to Erasure: Request the deletion of your personal information in certain circumstances.
Right to Object: Object to our processing of your information for direct marketing purposes.
Right to Restrict Processing: Request to suspend the processing of your information under specific conditions.
To exercise these rights, please contact us using the information in Section 10.
7. Data Security and Retention
We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
We will retain your personal information for the period necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and discover that your child has provided us with information, please contact us immediately so we can take appropriate action.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this website with the effective date. We encourage you to review this Policy periodically to stay informed about how we protect your information. For significant changes, we will provide a more prominent notice (e.g., via email).
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via:
Email: ok@czfittings.cn
Address: Lot 131B3-131C2 - Long Jiang Industrial Park, Tan Phuoc 3 Commune, Dong Thap Province, Vietnam
Phone: (+84) 2733 642 808